Our Repatriation Service

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When someone dies, it comes as a great shock. Even if death is expected, nothing can prepare us for the emotional distress of losing somebody close and it’s tough figuring out what to do next.

What happens first

No matter how hard it may seem, when someone dies there are a number of practical proceedings that must take place. To begin with, a doctor must certify that death has occurred. A coroner becomes involved when death has occurred other than by natural causes, or when the cause of death or identity of the deceased is unknown. The coroner also gets involved when someone has died as a result of or during anaesthetic, or as a result of an accident or injury.

In Australia, most deaths occur in hospitals or other care facilities. In these circumstances, the authorities take care of medical formalities. If death occurs at home, your family doctor should be contacted immediately. If death was expected, the doctor should issue a Death Certificate.

Funeral arrangements cannot be completed until you have a signed and issued Death Certificate from a doctor or coronial staff, although you can legally begin funeral arrangements.

White Dove can help you with all of this and , of course, the funeral arrangements that also need to be made.

Funeral arrangements

There’s plenty to consider when planning a funeral, and considerations are made more difficult by the emotional distress involved. At White Dove, we advise people to get in contact with a funeral director as soon as death occurs. We specialise in relieving the load across all areas at this difficult time. After collecting all necessary information regarding your loved one, we’ll organise conveyance to a an appropriate and temporary place of rest.

Although it’s not the nicest thing to think about during this time, you will also be guided through pre-arranged payment plans and other payment options. Fortunately, most funeral arrangements can be made in advance, lessening the burden on close family and friends.


We can take care of all your needs and requirements, including transportation of the deceased and close relatives to and from the funeral location, and the booking of the funeral venue.


For the funeral, key considerations on your part will include advising on obituaries and service details – including any specific religious needs. You’ll also need to consider whether you want a burial or cremation, and other issues such as casket or coffin selection, music, hymns, literature, memorial folders, wake arrangements and flowers.


You should also consider the participants at the funeral itself, such as the officiator, pallbearers and eulogy readers.

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